Shalonda P. Holmes is an accomplished healthcare revenue cycle and practice management professional with more than 19 years of experience in medical billing, coding, revenue cycle operations, and healthcare leadership.

 

Shalonda partners with Dr. Brown to support the business, operational, and financial functions of the practice. In her role as Business Manager, she works collaboratively with Dr. Brown and the practice team to strengthen internal processes, improve operational efficiency, and support the systems that contribute to both a positive patient experience and a financially healthy practice.

 

Her work includes revenue cycle management, billing and coding oversight, workflow improvement, practice operations, staff education, and the development of processes designed to support sustainable practice growth. By helping manage the administrative and financial aspects of the practice, Shalonda helps create an environment where the clinical team can remain focused on providing exceptional patient care.

 

Since beginning her healthcare career in 2007, Shalonda has worked across multiple areas of revenue cycle management, including medical coding, billing, auditing, education, and operational leadership. Her experience spans physician practices, outpatient services, and complex healthcare systems, providing her with a comprehensive understanding of both the operational and financial sides of healthcare.

Shalonda holds a Bachelor’s Degree in Business Management and a Master’s Degree in Health Administration with a concentration in Health Informatics. She also holds several nationally recognized professional credentials, including:

 

Education has also been an important part of Shalonda’s career. Since 2011, she has taught medical coding and revenue cycle concepts to both new and experienced healthcare professionals. She also provides training and educational resources to private practices, helping providers and staff strengthen their understanding of coding, billing, denial prevention, and revenue cycle processes.

 

Shalonda brings together healthcare operations, financial management, education, and leadership to serve as a strategic partner to practices working to build stronger, more efficient, and sustainable operations.